Search found 2482 matches

by Jay
Fri Jul 30, 2021 3:52 pm
Forum: Radio Toolbox
Topic: Kick Listener Not Working
Replies: 3
Views: 20

Re: Kick Listener Not Working

I am having trouble duplicating this bug. In testing I am using SHOUTcast Server v2.5.5.733/win64 and it kicks as it should. Can you tune into your own stream and kick yourself with Radio Toolbox and confirm you are staying connected past a minute or two after the kick?
by Jay
Thu Jul 29, 2021 12:29 pm
Forum: Radio Toolbox
Topic: Kick Listener Not Working
Replies: 3
Views: 20

Re: Kick Listener Not Working

What type of server were the listeners on that you were trying to kick? Shoutcast? Icecast? Which version?

Thanks,
by Jay
Tue Jul 27, 2021 9:19 pm
Forum: Radio Toolbox
Topic: Live365 Stations
Replies: 1
Views: 13

Re: Live365 Stations

TLDR: No, we do not currently support Live365. We feel Live365 should be supporting us, not us supporting them. However, it's a long story on how we got here, if you want to know more, continue reading. Radio Toolbox has supported Live365 on and off over the years. Live365 has been around as a strea...
by Jay
Tue Jul 20, 2021 8:18 pm
Forum: Radio Toolbox
Topic: Figure out internet radio listener
Replies: 1
Views: 23

Re: Figure out internet radio listener

Depends on the server that is used by the station you are interested in.
by Jay
Tue Jul 20, 2021 10:40 am
Forum: Radio Toolbox
Topic: on line log listeners numbers
Replies: 1
Views: 22

Re: on line log listeners numbers

Hi René, All listener counts in the online log are cumulative, so "addition" as you say. Historically online log focused on listening trends in tracks. However, as we look to expand and show other stats unique counts will be considered. If something is unique it will be clearly identified ...
by Jay
Mon Jul 12, 2021 9:50 am
Forum: Radio Toolbox
Topic: Invalid Login error - Radio Toolbox desktop app
Replies: 2
Views: 52

Re: Invalid Login error - Radio Toolbox desktop app

Just to update the community, thanks to Julian's report we have patched an issue where certain special characters would not be valid in Radio Toolbox's API causing the application to reject your account if certain characters were used. You can now happily set your password with any special character...
by Jay
Sun Jul 11, 2021 8:32 am
Forum: Radio Toolbox
Topic: Invalid Login error - Radio Toolbox desktop app
Replies: 2
Views: 52

Re: Invalid Login error - Radio Toolbox desktop app

Hello Julian,

Happy to see you can post here.

Since you can, your account should be usable in then Radio Toolbox application. I would try setting the username and password in the options panel and then select "Save" and completely restart the Radio Toolbox application.
by Jay
Wed Jun 23, 2021 1:33 pm
Forum: Radio Toolbox
Topic: Listen Stats/Shoutcast Authetication User Name
Replies: 1
Views: 81

Re: Listen Stats/Shoutcast Authetication User Name

If you don't know your Shoutcast username then it is likely set to "admin". Use the same credentials you use to login to your Shoutcast web panel. Also you should be careful with using "stream" as the mount name. It seems to cause confusion in Shoutcast since they use stream as a...
by Jay
Wed Jun 16, 2021 2:58 pm
Forum: Radio Toolbox
Topic: RadioToolbox won't recognise stream server password
Replies: 6
Views: 190

Re: RadioToolbox won't recognise stream server password

Thank you, this is definitely helpful. I see a huge flaw already just from your log. Which specific version of windows are you using?

When you checked %localappdata%\RadioToolbox were there any directories located in there or was it completely empty?
by Jay
Tue Jun 15, 2021 12:59 pm
Forum: Radio Toolbox
Topic: RadioToolbox won't recognise stream server password
Replies: 6
Views: 190

Re: RadioToolbox won't recognise stream server password

I am having trouble duplicating this problem on my end. Can you send over your log?

You will be able to find it in %localappdata%\RadioToolbox

For privacy concerns, feel free to Private message me or email the log to support @ this domain.

Thanks!
by Jay
Thu Jun 10, 2021 9:18 am
Forum: Radio Toolbox
Topic: RadioToolbox won't recognise stream server password
Replies: 6
Views: 190

Re: RadioToolbox won't recognise stream server password

Can you send me details about the Icecast server in question? Which version is it?

Is it happening with just that server or all servers you try to add?
by Jay
Sun Jun 06, 2021 5:38 pm
Forum: Radio Toolbox
Topic: Saving Listener Count to Text file
Replies: 1
Views: 98

Re: Saving Listener Count to Text file

If you have an application that is trying to read something from a file from your file system and it expects it to be in the same place you will want to use the "Update" option for mode. This will overwrite the file every time there is a change. For Line, you need to put what should be in ...
by Jay
Sat Jun 05, 2021 10:05 am
Forum: Audio Streaming
Topic: user agent 'JazzRadio/15.8 CFNetwork'
Replies: 2
Views: 182

Re: user agent 'JazzRadio/15.8 CFNetwork'

The "CFNetwork" provides a clue behind the app being used. CFNetwork is a library provided by Apple to make network connections. So these connections are likely coming from Apple devices. You can read more about that at https://developer.apple.com/library/archive/documentation/Networking/C...
by Jay
Sat May 15, 2021 1:06 am
Forum: Radio Toolbox
Topic: New Online Log UI
Replies: 9
Views: 1504

Re: New Online Log UI

Thank you for your bug report. Can you install this beta version and let me know if you are getting that same behavior? https://www.radiotoolbox.com/downloads/radiotoolbox/prerelease/rtbsetup-2-3-1-103.exe If you do, please open a new thread and report it there, easier for it to not get lost and I c...
by Jay
Wed May 12, 2021 3:27 pm
Forum: Radio Toolbox
Topic: New Online Log UI
Replies: 9
Views: 1504

Re: New Online Log UI

Yep, I am re-engineering several things regarding measurements. Along with re-engineering measurements and adding new metrics. I am working on documenting the measurement process to provide transparency to the community on how these things are calculated. One thing that I have determined, you will n...