Search found 2486 matches

by Jay
Tue Sep 28, 2021 1:19 pm
Forum: General Discussion
Topic: Site Maintenance week of 09/27/2021
Replies: 0
Views: 3

Site Maintenance week of 09/27/2021

Hello all,

We will be performing site maintenance over the next few days. During this time the website may become inaccessible and you may have difficulty logging in to Radio Toolbox. I will let you know once, maintenance is complete.

Thanks
by Jay
Fri Aug 20, 2021 9:36 pm
Forum: General Discussion
Topic: Strange Listeners
Replies: 2
Views: 351

Re: Strange Listeners

User Agents can be crafted to say anything, so keep that in mind when deciding to ban based on them. Unlike IP they are client provided. Presuming Shoutcast, you are correct, Shoutcast servers limit subnet bans to class C, however you could generate a list of all C class subnets in 34 and 35 and put...
by Jay
Wed Aug 11, 2021 2:10 pm
Forum: Radio Toolbox
Topic: Kick Listener Not Working
Replies: 8
Views: 223

Re: Kick Listener Not Working

Glad, I could help, if you want to change your credentials to the adminpassword, right click the server on the station's tab and choose "Forget Credentials". Next time you view the listener detail tab it will ask you for credentials for that server.
by Jay
Sun Aug 08, 2021 3:38 am
Forum: Radio Toolbox
Topic: Kick Listener Not Working
Replies: 8
Views: 223

Re: Kick Listener Not Working

Just for clarity, when you gave Radio Toolbox your password, did you give it your "adminpassword" or your "password" from the sc_serv.conf?

Both will work for stats, but only "adminpassword" will allow kicks and bans.
by Jay
Fri Jul 30, 2021 3:52 pm
Forum: Radio Toolbox
Topic: Kick Listener Not Working
Replies: 8
Views: 223

Re: Kick Listener Not Working

I am having trouble duplicating this bug. In testing I am using SHOUTcast Server v2.5.5.733/win64 and it kicks as it should. Can you tune into your own stream and kick yourself with Radio Toolbox and confirm you are staying connected past a minute or two after the kick?
by Jay
Thu Jul 29, 2021 12:29 pm
Forum: Radio Toolbox
Topic: Kick Listener Not Working
Replies: 8
Views: 223

Re: Kick Listener Not Working

What type of server were the listeners on that you were trying to kick? Shoutcast? Icecast? Which version?

Thanks,
by Jay
Tue Jul 27, 2021 9:19 pm
Forum: Radio Toolbox
Topic: Live365 Stations
Replies: 1
Views: 69

Re: Live365 Stations

TLDR: No, we do not currently support Live365. We feel Live365 should be supporting us, not us supporting them. However, it's a long story on how we got here, if you want to know more, continue reading. Radio Toolbox has supported Live365 on and off over the years. Live365 has been around as a strea...
by Jay
Tue Jul 20, 2021 8:18 pm
Forum: Radio Toolbox
Topic: Figure out internet radio listener
Replies: 1
Views: 82

Re: Figure out internet radio listener

Depends on the server that is used by the station you are interested in.
by Jay
Tue Jul 20, 2021 10:40 am
Forum: Radio Toolbox
Topic: on line log listeners numbers
Replies: 1
Views: 76

Re: on line log listeners numbers

Hi René, All listener counts in the online log are cumulative, so "addition" as you say. Historically online log focused on listening trends in tracks. However, as we look to expand and show other stats unique counts will be considered. If something is unique it will be clearly identified ...
by Jay
Mon Jul 12, 2021 9:50 am
Forum: Radio Toolbox
Topic: Invalid Login error - Radio Toolbox desktop app
Replies: 2
Views: 118

Re: Invalid Login error - Radio Toolbox desktop app

Just to update the community, thanks to Julian's report we have patched an issue where certain special characters would not be valid in Radio Toolbox's API causing the application to reject your account if certain characters were used. You can now happily set your password with any special character...
by Jay
Sun Jul 11, 2021 8:32 am
Forum: Radio Toolbox
Topic: Invalid Login error - Radio Toolbox desktop app
Replies: 2
Views: 118

Re: Invalid Login error - Radio Toolbox desktop app

Hello Julian,

Happy to see you can post here.

Since you can, your account should be usable in then Radio Toolbox application. I would try setting the username and password in the options panel and then select "Save" and completely restart the Radio Toolbox application.
by Jay
Wed Jun 23, 2021 1:33 pm
Forum: Radio Toolbox
Topic: Listen Stats/Shoutcast Authetication User Name
Replies: 1
Views: 147

Re: Listen Stats/Shoutcast Authetication User Name

If you don't know your Shoutcast username then it is likely set to "admin". Use the same credentials you use to login to your Shoutcast web panel. Also you should be careful with using "stream" as the mount name. It seems to cause confusion in Shoutcast since they use stream as a...
by Jay
Wed Jun 16, 2021 2:58 pm
Forum: Radio Toolbox
Topic: RadioToolbox won't recognise stream server password
Replies: 6
Views: 301

Re: RadioToolbox won't recognise stream server password

Thank you, this is definitely helpful. I see a huge flaw already just from your log. Which specific version of windows are you using?

When you checked %localappdata%\RadioToolbox were there any directories located in there or was it completely empty?
by Jay
Tue Jun 15, 2021 12:59 pm
Forum: Radio Toolbox
Topic: RadioToolbox won't recognise stream server password
Replies: 6
Views: 301

Re: RadioToolbox won't recognise stream server password

I am having trouble duplicating this problem on my end. Can you send over your log?

You will be able to find it in %localappdata%\RadioToolbox

For privacy concerns, feel free to Private message me or email the log to support @ this domain.

Thanks!
by Jay
Thu Jun 10, 2021 9:18 am
Forum: Radio Toolbox
Topic: RadioToolbox won't recognise stream server password
Replies: 6
Views: 301

Re: RadioToolbox won't recognise stream server password

Can you send me details about the Icecast server in question? Which version is it?

Is it happening with just that server or all servers you try to add?